Refund Conditions



If you are not 100% satisfied with Smart Chair, we offer a 30 Day Money Back Guarantee!

To qualify for a return please note the following:

  • Smart Chair must be clean, and put back in its original packaging.
  • Smart Char must be returned within 30 days from when you receive it.
  • You must email info@orthostatical.gr to obtain a return authorization number.
  • Any damages on the wheelchair while in your possession will be deducted from your refund, unless otherwise noted.
  • A Shipping Fee is charged on all returns.
  • Spare parts can only be returned if they have not been used and are in their original packaging.
  • This does not apply for a compensation through ΕΟΠΥΥ.

If you have met the above requirements for a return, you will need to obtain a return authorization number and a return address.

You can obtain a return authorization number with the following methods:

  • Sent an email at info@orthostatical.gr with your full name, the order number and a return address.
  • Call us at 210-8256748 in Athens and at 2310-214127 in Thessaloniki.

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